Shipping policy
Last updated: June 20, 2026
Thank you for supporting my work. I want to make your experience as smooth and enjoyable as possible. Please read the information below before placing your order.
Processing & Delivery Times
Estimated delivery 7-14 business days after production begins.
You will receive an email confirmation once your order has been shipped, including tracking information when available.
Please note that delivery times are estimates and may vary depending on the shipping provider, destination, and possible delays outside of my control.
Original Artwork
Original paintings are carefully prepared and packaged by hand.
During the first weeks after launch, please allow up to 2–3 weeks for your artwork to be prepared and shipped.
Shipping costs are calculated at checkout. Orders over €50 qualify for free shipping.
For larger original artworks or special deliveries, additional arrangements may be required. If you are located nearby, local delivery may be possible depending on your location. Please contact me before ordering if you would like to discuss delivery options.
Once your artwork has been shipped, you will receive a confirmation email with tracking information when available.
Art Prints
All art prints are made to order after purchase.
Creating products only when they are ordered helps reduce unnecessary waste and overproduction.
Because each print is prepared especially for you, please allow time for production and shipping. During launch periods or busy seasons, delivery may take longer than usual.
Estimated delivery 7-14 business days after production begins.
Shipping costs are calculated at checkout. Orders over €50 qualify for free shipping.
Once your print has been shipped, you will receive a confirmation email with tracking information when available.
T-Shirts
All apparel is made to order after purchase.
Producing each item only when it is ordered helps reduce unnecessary waste and overproduction.
Please allow time for production and delivery. During launch periods or busy seasons, delivery may take longer than usual.
Estimated delivery 7-14 business days after production begins.
Shipping costs are calculated at checkout. Orders over €50 qualify for free shipping.
Please check the size guide carefully before ordering.
Once your order has been shipped, you will receive a confirmation email with tracking information when available.
Lost or Damaged Packages
Oodi Isabella is not responsible for delays, loss, or damage caused by shipping carriers or circumstances outside of my control.
If your order arrives damaged, incorrect, or has another issue, please contact me as soon as possible with your order number and photos of the issue so I can help resolve it.
Returns
For information about returns, exchanges, and refunds, please see the Refund Policy.
If you have any questions about shipping, feel free to contact me: